Use these instructions to help reduce the cause of a service problem.
Can you repeat the problem by repeating the same steps? Otherwise, it can be a temporary mess.
If you have trouble accessing a particular website, make sure there is no problem with your internet connection. Can you access other sites?
Does the same problem occur if you are using another device or internet connection?
Have you recently changed settings or installed web browser plugins, firewall software, or other upgrades that could cause problems?
If you have ruled out these other possibilities and suspect a problem with Yahoo! Mail, report it here to spread the word.
Fix issues when a Yahoo website doesn't work
Get back to what you were doing by solving a problem that interrupts your yahoo account not working Yahoo experience. Use these steps, starting with number 1, and then verify that your issue is resolved before proceeding to the next step.
Clear your browser's cache.
Update your browser.
Restart the computer.
Disable browser enhancements.
Temporarily disable antivirus, antispyware, and firewall products.
See if the Yahoo service is running on another computer or mobile device.
Reset your browser to its default settings.
You may only make a few minor mistakes.
Emails that were successfully sent will be displayed in the "Sent" folder, so please check them first. If there is, it has been sent.
If you don't have an email, check your Drafts folder. Maybe you didn't really send out the email that you expected.
Double-check the spelling of the recipient's email address to make sure you're sending it to the right person. Also, make sure you don't block their address.
Finally, ask the recipient to check spam folders, filters, and blocked address lists so that emails don't hit the wall on their way to the recipient.
If the site is UP, but you are unable to access the page, try one of the solutions below:
Forces a complete site update. This can be done by pressing the CTRL + F5 keys simultaneously in your favorite browser (Firefox, Chrome, Explorer, etc.)
Try alternative URLs like mailyahoo.com, yahoomail.com, ymail.com
Temporarily empty your browser's cache and cookies to ensure that you have the most recent version of the web page.
A domain name system (DNS) allows a website's IP address (192.168.x.x) to be identified with words (* .com), so that a directory of websites can be more easily remembered. This service is usually provided by your ISP.
If you can access a website from the office or from a 3G network, but it is not working on your computer, it is a good idea to use an alternative DNS service other than your ISP. OpenDNS or Google Public DNS are excellent and free public DNS services.
Yahoo Mail is a free online webmail service that has been online for over 15 years, so at this time, users will be experiencing a lot of difficulties. Yahoo Mail Server occurs in selected areas or, in some cases, a global block that also receives an official statement from the company.
Common issues with Yahoo Mail include the ability to read email and send it via an internet application, iPad, iPhone, or Android. Users have recently complained about multiple emails for downloading content, plugins, and speeds, but high-level complaints include not forgetting to log in to the page and password. This may be due to a server issue in some areas.
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